Shipping and Deadlines

The delivery time will be between 10 and 25 business days.

If there are customs delays and the order is held in Portugal, this deadline until release does not count as a delivery time. 

We are careful to choose suppliers who, in addition to price and quality, also speed up shipping time. 

After the stipulated deadline, we recommend that you contact the Post Office to clarify the reason for the delay. 

If the post office is not in possession of your order, please contact us immediately to check with our suppliers.

Confirming that there is a problem in the logistics of your order, we will make the TOTAL refund of your purchase, immediately, after these verification steps.

The tracking code of your purchase will be sent by email between 5 to 10 business days after the confirmation of your order.